System Features
Account Codes:
allows your company to issue employees a 4 digit code to access
phone lines to make long distance calls. When coupled with call accounting
software your company will have a complete log on who made what outbound long
distance phone calls.
Automated Attendant:
allows incoming calls to be directed to their destination with out human
assistance. We recommend: have the automated attendant answer unanswered
calls after 4 to 5 rings that way if no one can answer the phone call the
automated attendant can route the caller to their destination. A day and a
night greeting can be set so you will never have to put your phone system into
night mode. Kind if a set it and forget it type deal. Voice Mail
Required.
Caller ID:
allows telephone system users to see who is
calling in when information is available. Must have caller ID service
available from telco service provider.
Call Logging:
Allows telephone system users to keep a of past incoming calls. Must have
caller ID service available from telco service provider.
Direct Inward Line:
incoming lines can be directed straight to an extension and extensions mail box
with out going thru the company directory.
Directory Dialing: Rolodex type access to
Personal and System Speed Dials and Inside System Extensions
Door Box:
instead of a door bell your company can take
advantage of a door phone to verify who and speak with people directly who want
to gain entrance to your facility.
Door Striker:
allows your associates to open the door to your facility from a proprietary
telephone.
Group Rings:
allows you to associate extensions to a group of
telephones. Example you can assign 5 phones to the accounting department
ring group and when some one wants to contact the accounting department all they
have to do is dial the accounting department ring group number all telephones in
the ring group will ring. A mail box can also be associated with a ring
group with a flashing function key to alert users of a message.
Music on Hold:
allows your company to provide music or messages about your company to be played
while incoming callers are on hold.
Names for Extensions and Trunks:
you can associate a name for an extension so when an associate calls another
associates extension the name of the extension will appear in the telephone's
display. You can also associate with an incoming line for phone systems
with 2 or more companies the name of the incoming line will appear when a call
comes in.
Night Service:
allows you to put your system into night mode by
simply pressing a button.
Off Premise Extension:
allows you to forward an extension to an off-site extension so when an extension
is reached the phone system will seize an available outside line and place a
call to the pre-configured destination.
Single Line Telephones:
allows the capability of using analog telephones at significant savings.
The
Vodavi 2800 series single line telephones can be used as
fully functional end user telephones with a message waiting light at a fraction
of the cost.
T1 Interface:
allows the capability to have 24 incoming lines
thru a Telco provided T1 interface line.
Transfer Calls to Cell Phone:
Works best with the Telco provided business transfer feature.
When a call is answered by a person or automated attendant the caller can be
redirected to a cell phone directly dropping the caller from the phone system
making the phone line free for more calls to be transferred.
Voice Mail Capability:
allows each user to have the capability
to have individual voice mail boxes, the capability of an automated attendant,
and notification of voice mail.
Telephone Station Features
Alphanumeric Display:
adds the capability of performing telephone features thru the display of the
telephone, allows your end users to see who is calling in with Caller ID.
Background Music:
adds the capability to play music thru the telephone provided thru the telephone
speaker.
Barge In :
allows one to listen in on a call, lets say for training purposes. A
loud beep tone will sound when a call is being barged. Feature must be
enabled in Class of Service.
Call Forwarding:
allows an associate to forward a call to an extension or off-site to a Cell
phone when not available at desk.
Call Timer:
allows a user to time a call, lets say
to see how long one has been waiting on hold.
Call Waiting / Camp On:
adds the ability to let a user to know that a call is waiting.
Centrix Compatible:
allows a station phone to work with phone features provided by telco service
provider.
Class of Service:
allows telephone system administrators the ability to allow and disallow users
features and privileges associated with the phone system.
Conference Calling:
allows users to place calls and have other users and incoming calls the ability
to join in on a telephone conversation.
Direct Station selection:
allows users the ability to connect or transfer a call to another user on the
phone system network with the touch of one button.
Do not Disturb:
allows users the ability to not allow incoming calls of any kind with the touch
of one button.
Flash Key:
allow users to perform Centrex features provided thru capabilities that require
a hook flash.
Headset Capable:
Allows users to add an optional headset.
Call Hold:
allows users to place calls on hold either system wide or to a users telephone.
Intercom:
allows users to call other extensions on the phone system network and
communicate with one another.
Message Waiting:
a message waiting lamp alerts users of a new incoming message waiting.
Microphone Mute:
allows users to momentarily disable the microphone on the telephone while
conversations are held in that particular office.
Off-Hook Signaling:
allows attendants or operators to signal users on a telephone call another call
has arrived that might be more important.
One Touch Keys:
allow users the capability to call other extensions, place outbound calls, or
turn off and on functions of the phone system.
Paging / Public Address
Allows users and operators to page extensions, a group of extensions, or all
extensions on the telephone network with a proprietary speaker telephone.
Soft Keys:
located below the display on the top of the telephone allows users to perform
the functions of the phone system thru the display with the soft keys located
below the display.
Speed Dial:
thru system wide or personal speed
dials a user can program speed dial buttons on a telephone that allow users to
quickly dial frequently used phone numbers.
Transfer Calls:
allows users to transfer calls to other extensions or to off-premise phones such
as Cell Phones.
Volume and Contrast
Controls: allows users to adjust the volume of
the speaker phone and background music and adjust the contrast of the display on
display telephones.
Voice Mail Features
Answering Machine Emulation:
allows your voice mailbox the capability of a regular home answering machine
that will screen your calls as they arrive.
Automated Attendant:
the automated attendant can answer all calls or unanswered calls and route the
calls to the destination extension or extensions by pressing the number keys on
the telephone number pad. Callers can also be routed to messages
like press 1 for store hours and press to our address.
Auto Time Stamp:
provides the time and date a voice mail message arrived.
Caller ID with return call:
allows users to see the source phone number that the voice mail arrived from
with a call back soft key button.
Centrex Transfer:
allows calls to be transferred from a Automated Attendant Greeting
straight to an off-site phone dropping the call from the phone system making the
phone system lines available to take more incoming calls.
Conversation Record:
adds the capability of recording conversations for training purposes.
Intramail Pro upgrade will send recorded conversations as a wave file to an
email address.
SOFTWARE UPGRADE REQUIRED
Fax Detection: the
automated attendant can detect a fax tone and route a fax call to the
pre-programmed fax destination.
Message Notification: a light
on the phone will light when messages arrives to a users mailbox.
Multiple Company Greetings:
the automated attendant can be configured to answer incoming lines with
different greetings. Multiple business can run on one phone system.
Number of Messages Displayed:
displays the number of messages in a mailbox on a compatible NEC digital display
phone.
Offsite Message Retrieval:
allows station users the ability to call into the system and retrieve voice
mails 24 hours a day, 7 days a week, and even on holidays.
Pager Notification:
provides notification of new voice mail messages to a cell phone
for retrieval of messages when off-site.
Password Protection: allows a
station user to configure a password to protect there mailbox from unwanted
intrusion.
Personal Greetings:
provides station users 3 different greetings that can be changed
from any Cell Phone or Home Phone by dialing in to the system
Ring Group Mail Boxes:
provides messaging for a group of phones like a sales group or an accounting
group. A function key on a phone can be configured for message
notification.
Transfer Calls to a Cell Phone:
You can configure the voice mail system to send a caller out to a Cell Phone
from an Automated Attendant Greeting.
Voice Mail to Email:
Voice mail messages are sent to email in a wav format for listening to voice
mail messages. Also know as Unified Messaging.
SOFTWARE UPGRADE REQUIRED
Some features may be optional , not
applicable to all systems or require additional equipment. Some federal and
state laws require notification or require consent from all parties prior to
recording a telephone conversation. The information contained herein is
subject to change without notice at the sole discretion of EZ System Sales.
Att trademarks are property of their respective owners.
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